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Important Information

  • The lobby will be closed due to COVID until further notice. 
  • USPS Mail delivery continues to be delayed. Pay your bill and view your usage online.  Click here!
  • Capital Credits returned early in May 2020. Click for more info. 
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Statement Of Non-Discrimination

Lorain-Medina Rural Electric Cooperative is an equal opportunity provider and employer.

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).  Remedies and complaint filing deadlines vary by program or incident. 

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.  Additionally, program information may be made available in languages other than English. 

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at http://www.ascr.usda.gov/complaint_filing_cust.html and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form.  To request a copy of the complaint form, call (866) 632-9992.  Submit your completed form or letter to USDA by: 

(1) mail: U.S. Department of Agriculture 
Office of the Assistant Secretary for Civil Rights 
1400 Independence Avenue, SW
Washington, D.C. 20250-9410; 

(2) fax: (202) 690-7442; or 

(3) email: program.intake@usda.gov. 

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©2021 Lorain-Medina Rural Electric Cooperative. All Rights Reserved.

  • About Us
    • About Touchstone Energy
    • Annual Meeting & Family Day
    • Board Of Trustees
      • District Map
      • Trustee Nominating & Election Schedule
    • Capital Credits
      • Capital Credits Change Of Address
      • Capital Credits Estate
      • Capital Credits FAQ
      • Capital Credits Unclaimed Funds List
    • Cooperative Principles
    • Ohio Cooperative Living Magazine
    • Membership Documents & Forms
    • Local Connections
  • Community
    • ACRE
    • Co-op Connections
    • HUG Card
    • Kids Energy Zone
    • People Fund
    • Scholarship
    • Youth Tour
  • Member Services
    • Ask Your Energy Advisor
    • Commercial & Industrial Members
    • Energy Tips & Information
    • Rebates & Programs
    • Together We Save
    • Home Energy loans
    • Energy Calculators
  • My Account
    • About Your Bill
    • Apply For Service
    • AutoPay
    • Budget Billing
    • Fees
    • Payment Options
    • Rates
    • SmartHub
    • Transfer/Disconnect
    • Time-Of-Day Schedule
  • Safety
    • Safe Electricity
    • Safety Demonstrations
    • Safety Quiz
  • Renewable Energy
    • Distribution Generation Documents
    • OurSolar
  • Outage Information